Start a war on workplace complacency!  Leading through periods of change is cited as the most difficult workplace issue. When times are good organizations grow. The new environment becomes the status quo and leading is easy. During an economic downturn an environment of status quo doesn't satisfy business requirements. When leaders don't embody those qualities to lead the organization, stagnation (or worse) occurs. Leaders must be the architect and navigators building a sustainable enthusiastic culture of workers who create new value for customers, employees, and the organization.